News

October 9 is World Ombuds Day

Published: October 9, 2025

Thursday, October 9th, 2025, is World Ombuds Day, a day to raise awareness and recognise the unique role of an Ombudsman. 

People interact with government services in many ways each day in areas such as healthcare, education, recreation, social development, justice, transit, waste collection, and many more. 

In Nova Scotia, the Ombudsman is an independent officer of the House of Assembly who promotes fairness and accountability in the administration of provincial and municipal laws including the delivery of public programs and services. The Office of the Ombudsman examines the delivery of those public programs and services to ensure they are being administered fairly. The Office also investigates disclosures of wrongdoing involving provincial government and provides focussed outreach to children, youth, and seniors in care of the province, and persons in custody at provincial correctional facilities.  

You can learn more about the Office of the Ombudsman by visiting their website at ombudsman.novascotia.ca as well as through a free online module ‘Nova Scotia Office of the Ombudsman: An Introduction’ which is available on its website at https://ombudsman.novascotia.ca/introduction/index.html#/  Provincial employees can access the free eLearning module through SuccessFactors Learning Management System (LMS). 

If you have questions about the role of the Ombudsman, or if you wish to arrange a presentation on the work of the Office, please contact 902-424-6780, toll-free at 1-800-670-1111, or by email at ombudsman@novascotia.ca